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Author Topic: Freightliner provides USB service library with new coaches  (Read 1672 times)

Gary RV Roamer

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Freightliner provides USB service library with new coaches
« on: April 22, 2011, 05:48:27 AM »
New coaches with a Freightliner chassis will receive a USB magnetic storage device with a library of information about their chassis, including maintenance schedules, warranty info, owner manuals, and website links.  This is in addition to the customer support 24/7 hotline already provided.

New coaches will come with the USB device as part of the chassis owner package. Those who already bought a coach with a 2011 Freightliner chassis (purchased since Jan 1, 2011) will receive the new device via mail if they are the registered owner of the chassis.

The USB device has over a gigabyte of available space for the owner to use for additional data of his own.

For the full press release see http://rvdailyreport.com/news/id/12440/freightliner-expands-247-direct-service-with-usb-device
« Last Edit: April 22, 2011, 05:52:09 AM by Gary RV Roamer »
Gary
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Ned

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Re: Freightliner provides USB service library with new coaches
« Reply #1 on: April 22, 2011, 07:39:52 AM »
A lot of those will end up in a drawer at the dealerships if the buyer doesn't know to ask for it.
-- Ned -- Fulltimer 1997-2013
1997 Holiday Rambler Endeavor LE
2007 GMC Canyon

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SargeW

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Re: Freightliner provides USB service library with new coaches
« Reply #2 on: May 06, 2011, 12:29:25 AM »
Or use it.......
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4ducksrus

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Re: Freightliner provides USB service library with new coaches
« Reply #3 on: May 06, 2011, 09:18:33 AM »
If we haven't gotten one, do you suggest we call our dealer?
Jim & Mikie

2011 Itasca Meridian 40U
2013 Jeep Rubicon
2003 HD Ultra Classic
WIT WI54011

Jim Godward

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Re: Freightliner provides USB service library with new coaches
« Reply #4 on: May 06, 2011, 10:38:28 AM »

The USB device has over a gigabyte of available space for the owner to use for additional data of his own.

What a great place to keep the data from "Rolling Stock", all the maintenance records and mileage information.
Jim
Jim & Pat Godward
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Theberrys

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Re: Freightliner provides USB service library with new coaches
« Reply #5 on: May 06, 2011, 10:58:53 AM »
Boy I wish I could get this for my Oldie chassis. I have found over the years Freighting customer support is tops. I had to get the Allison Serial Number to buy a part and when I crawled under the coach to write it down I found a Muffler bracket covering the serial number plate. Before I removed the bracket I called Freighting support and in about three minutes I had the Allison Serial number. Keep in mind this is a 1998 Chassis. I had to replace the tail pipe and the local Freighting service guy said it's not available any more. A call to customer support and in two days I had a PDF drawing of the tail pipe I sent off to a company in Mi and had it bent up. Great support on a 11  year old product.
 
 
Dick

1999 National RV Tradewinds 36.5 ft. 300hp Cat, Freightliner Custom Chassis

Gary RV Roamer

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Re: Freightliner provides USB service library with new coaches
« Reply #6 on: May 06, 2011, 12:18:46 PM »
Quote
If we haven't gotten one, do you suggest we call our dealer?

No, Call Freightliner Customer Service to verify they have you as the owner of record and to find out when & where your USB device will be sent. Have your chassis VIN handy when you call.

1-800-FTL-HELP (1-800-385-4357)
 Contact Freightliner
Gary
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Gary Brinck
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2007 GMC Acadia
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4ducksrus

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Re: Freightliner provides USB service library with new coaches
« Reply #7 on: May 06, 2011, 01:08:52 PM »
Will do...Thanks!
Jim & Mikie

2011 Itasca Meridian 40U
2013 Jeep Rubicon
2003 HD Ultra Classic
WIT WI54011