Our RV inspector found that the 110 outlet on the dash is only providing 56 volts on our brand new 2025 Coachman. The tester is indicating a 'fault'. We are supposed to pick it up tmw and finalize the sale. We declined to finalize the sale last week due to faulty hydraulic jacks, and a few other minor issues found during the RV inspection that weren't corrected. So they've had a week to fix it. They are now saying it is a Ford problem and they don't have time to deal with it before tmw so they want us to pick it up, finalize the sale and bring it back at a later date. Thoughts on how important this is would be appreciated.
110 Volt question on Dash - how important is this?
- Thread starter Kika2025
- Start date
Last time I looked, Ford don't run on 120 volts. That's fitted by the rv builder.
If it was me, I would not complete the sale or pick it up until all identified fails are rectified.
If you drive it away, then you'll be in a loooong line waiting months to correct issues that the dealer should have corrected during the PDI which I assume they've charged you for.
If it was me, I would not complete the sale or pick it up until all identified fails are rectified.
If you drive it away, then you'll be in a loooong line waiting months to correct issues that the dealer should have corrected during the PDI which I assume they've charged you for.
Rene T
Senior Member
Site Team
RV LIFE Pro
Don’t pick it up. You think they are avoiding you now, just wait till you sign for it and take it off their lot., it is their responsibility to get it to a Ford garage, not yours
JudyJB
Senior Member
Ditto to all of these comments. The dealer owns the vehicle right now--not Ford!! Are they also trying to tell you the leveling jacks and other things the fault of Ford? Does not make sense. Sounds like a way to get you to sign so they can back out and not support the Coachman warranty.
And if you sign and drive away, when you take it back for repairs to those supposed problems, they will make up another set of reasons why those things are not their problem, and you will never get them fixed. They might take your rig back in the shop for service, but I can assure you it will take weeks and months to fix things because you have already signed all the paperwork they need to get their money from you and/or your bank.
I had a dealer who sold me my new 2012 Fleetwood refuse to fix things because the service guy said I had broken them on my only 4-day shakedown trip. Like even though they had fixed the trim on the overhead sun roof, I had caused it to continue to fall off and hit me on the head as I drove. The piece of trim around my slide falling down was also due to something I must have done! I had also supposedly overloaded the drawer under my refrigerator that came undone and bashed a hole in the wooden cabinet that held my stove. (I called Fleetwood to find out the weight limit on all the cabinets and drawers in my new rig, and they told me there was no such thing!)
And if you sign and drive away, when you take it back for repairs to those supposed problems, they will make up another set of reasons why those things are not their problem, and you will never get them fixed. They might take your rig back in the shop for service, but I can assure you it will take weeks and months to fix things because you have already signed all the paperwork they need to get their money from you and/or your bank.
I had a dealer who sold me my new 2012 Fleetwood refuse to fix things because the service guy said I had broken them on my only 4-day shakedown trip. Like even though they had fixed the trim on the overhead sun roof, I had caused it to continue to fall off and hit me on the head as I drove. The piece of trim around my slide falling down was also due to something I must have done! I had also supposedly overloaded the drawer under my refrigerator that came undone and bashed a hole in the wooden cabinet that held my stove. (I called Fleetwood to find out the weight limit on all the cabinets and drawers in my new rig, and they told me there was no such thing!)
Chef Duane
Senior Member
Do people still actually do that?
rvlifer
Senior Member
Too many unethical dealers out there. Once you sign the deal all problems become yours.
Right, most of the receptacles are in the house and those are fine. This one particular outlet is in the Ford dash and that one reads low.
The leveling jacks issue was separate but they tried to get us to take it with jacks that weren't working correctly. The sales guy could force the jacks to level manually, but they wouldn't do it automatically. As we said to him 'getting something to work in a work-around situation is not the same thing as working correctly.' So, they reprogrammed the system apparently it works now. We'll check again at pick-up, of course.
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No, GiantRV. And generally they have been fine at this store. We feel the sales guy was thoughtful and tried to be helpful, the RV tech was great and did his best within his ability to make sure the coach was ready to go, the finance guy met our price which we know was a stretch. But it's still like there is always one or two people who want things completed quickly for whatever reason.
John From Detroit
Senior Member
- Joined
- Apr 12, 2005
- Posts
- 57,420
There was an ad on TV some time ago where a rather well lower IQ type buys a car from a local dealer and he's all excited cause the salesman said "If you any problmes I'll be here for you" Well he signed the line. got the keys., Shook hands and out the door. Wel The Altermanator (Alternator but that's how he said it in the ad) failed and he went back to the salesman who was going to "Be There for him"
Who are you and what is this,.
One of the very few times the ad company told truth.
(Well up to that point it was an add for one of the breakdown insurance companies so.....)
Who are you and what is this,.
One of the very few times the ad company told truth.
(Well up to that point it was an add for one of the breakdown insurance companies so.....)
old RV guy
Senior Member
- Joined
- Aug 11, 2019
- Posts
- 5,939
The salesman and those working at the dealership have a fiduciary interest in being your new best friends right up until you close. The "whatever reason" is so they can get paid. Right now the electrical issue is their problem, the minute you take delivery it becomes your problem.
Kirk
Senior Member
That is not a Ford issue. Even if it was, I still would not accept it. Just so that you know, I was a career electrical technician and I suspect that it was connected to shore power and that it has what we call a floating neutral. Do not accept it since it probably will need an electrician to find the problem.
Mark_K5LXP
Senior Member
I guess the question is if this is one of those "convenience" outlets often found in cars today or something the coach builder added. I looked online at Transit dashboards and only see the 12V and USB sockets, so not sure where the outlet would be. It could be out of sight, I'm just WAG'n it but anymore it wouldn't surprise me to find an OEM 120V outlet in a vehicle. Either way the incentive for the RV dealer to resolve it goes from low to none once the deal is done, and even if it is resolved by Ford the OP would be reliant on the RV dealer to arrange it (at their new incentive level) or the OP's time and trouble to take it in themselves. Many many stories on the forums of just sold RV's sitting on the lot waiting for repairs to get done. If the dealer isn't conscientious enough to resolve this prior to transfer, it's hard to picture that they would afterwards.
Mark B.
Albuquerque, NM
Mark B.
Albuquerque, NM
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And by the way, congratulations on having a new rv professionally inspected. In your case it certainly paid off. Whatever you do, don't complete until the repairs are actually completed, and do not accept " we'll repair when we have the parts, but take it till then"
Leave the problem with them.
Leave the problem with them.
Arch Hoagland
Senior Member
Keep us updated on this issue. Inquiring minds would like to know.
Seilerbird
Senior Member
- Joined
- Aug 17, 2008
- Posts
- 18,420
This is why I only buy from private parties. If there is a problem I will call a mobile mechanic. Thus I don't have to drop it off for endless periods of time and you can watch the work being done. The RV is cheaper with the private party/mobile mechanic route.
Derby6
Senior Member
I bought from dealer. The infamous CW and I have always used mobile mechanics. Never have had unit back to dealer.
Derby6
Senior Member
Depends on how mportant that is to you. If you don’t plan to use the plug not as big of a deal. But if you plan to use it, it’s a bigger issue.
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