AVG Free Update Problem Mozilla

[Ecker]

I'd be interested if anyone running both AVG Free and Mozilla Thunderbird has had the entire contents of their TB wiped out in last couple of hours. Mine was and I see one comment on TB forum expressing the same problem. One person on AVG is complaining of a massive failure also but seems to have been affected differently.

 

[Tom]

That's not good news! I haven't yet downloaded AVG but was about to. Do you know if this is an AVG issue or a TB issue? Is it some maliciousware aimed at TB that AVG failed to catch?

 

[Tom]

Leo

I assume you were talking about this topic. I note the support response in that topic which may hold out some hope, but may not..

There's some explanation of compatibility issues here but I guess it doesn't help after your mailbox has been erased.

I haven't yet made the connection with AVG as the culprit.

 

[Gary RV_Wizard]

IIRC, Jim Dick runs the AVG-TB combination...

 

[Ned]

I have AVG and use TB for some email and news accounts and have had no problems at all. ?There was no mention of AVG in that message thread and the Mozillazine KB article specifically names AVG as compatible.

 

[Ecker]

I have AVG and use TB for some email and news accounts and have had no problems at all. ?There was no mention of AVG in that message thread and the Mozillazine KB article specifically names AVG as compatible.

TB was running fine and then I got a very quick AVG update at 9:54AM this morning, next time I went to check e-mail it was blank. No real proof that it was AVG - that's why I asked the question. However, this thread as well as others reference anti-virus programs as possible causes and another person experienced same thing today and was using AVG. Still investigating.

 

[Ecker]

Leo

I assume you were talking about this topic. I note the support response in that topic which may hold out some hope, but may not..

There's some explanation of compatibility issues here but I guess it doesn't help after your mailbox has been erased.

I haven't yet made the connection with AVG as the culprit.

I have found the files about seven levels down from D&S. I've burned them to a CD so not to lose them as I try to figure out how to get them back into TB so they'll display. They apparently are not linking to the Profile folder even though that's where I found them. Pick this up tomorrow to see what can be done.

UPDATE_ was able to develop method to restore all files. Still looking for culprit - don't want to have to do this too many times.

 

[dneighbo]

You are a pretty saavy group to rid yourself of IE and go the Free Software route for Anti Virus.  Have any of you ever considered leaving windows altogether and going to a more stable operating system like Linux?  Ubuntu (http://www.ubuntulinux.org) is a great distribution.  Easy to install and very user friendly.

 

[Tom]

Have you installed Unbuntu? It gets good reviews in some of the things I've read.

We have some discussion of Linux going on in this topic. Feel free to contribute.