This posting applies to an incident of concern which took place tonight at FLYING J TRAVEL PLAZA HAW RIVER, NC.
A technician named "Clifford" refused to fill the propane tank on our coach. He based his refusal on the fact that our coach is more than 12 years old. (We own a 1993 model.)
He said the law says that if the tank is over 12 years old they are not to fill them.
This is the first time we have EVER been refused a fill ANYWHERE. Our coach is in pristine condition. There is no rust anywhere on our tank. I could understand if he cited a reason such as rust, however, he stated it was only due to the AGE of our coach.
If this 12 year age thing is really the case, that will eliminate the ability of those who own coaches older than 1995 to fill their tanks. I know that people who bring in portable bottles such as those used on gas grills and such need the newer type connector, but I have never HEARD of such a policy applying to motorhomes.
Where can I go to clarify this "new" policy ???
I know there are going to be a lot of very irate people if this proves true.
I wonder if this guy is simply misinformed. I asked for the manager and Clifford said he was the supervisor in charge tonight.
As motorhomers, we cant take chances out on the open road in cold weather as to whether or not we can get a propane fill up with an older coach. I am just glad it isn't cold tonight here.
We all spend a lot of money at Flying J.
They need to know that we wont take bad service by misinformed employees lightly.
I welcome any replies.
A technician named "Clifford" refused to fill the propane tank on our coach. He based his refusal on the fact that our coach is more than 12 years old. (We own a 1993 model.)
He said the law says that if the tank is over 12 years old they are not to fill them.
This is the first time we have EVER been refused a fill ANYWHERE. Our coach is in pristine condition. There is no rust anywhere on our tank. I could understand if he cited a reason such as rust, however, he stated it was only due to the AGE of our coach.
If this 12 year age thing is really the case, that will eliminate the ability of those who own coaches older than 1995 to fill their tanks. I know that people who bring in portable bottles such as those used on gas grills and such need the newer type connector, but I have never HEARD of such a policy applying to motorhomes.
Where can I go to clarify this "new" policy ???
I know there are going to be a lot of very irate people if this proves true.
I wonder if this guy is simply misinformed. I asked for the manager and Clifford said he was the supervisor in charge tonight.
As motorhomers, we cant take chances out on the open road in cold weather as to whether or not we can get a propane fill up with an older coach. I am just glad it isn't cold tonight here.
We all spend a lot of money at Flying J.
They need to know that we wont take bad service by misinformed employees lightly.
I welcome any replies.