We have a Crossroads Cruiser and it's been relatively trouble free for the year we've owned it. Here are the problems we've had:
1) We drove 400+ miles to spend a month on the coast of Texas and once there we noticed the screws were coming out of several spots holding the awning on. Come to find out, they used screws less than 1" long that with very little in/out of the awning had come loose (4 screws, I believe). I called a repair guy who came out on-site and replaced the screws with pop-rivets like the factory should have done. I believe the charge was about $125. I then contacted Crossroads and asked about reimbursement. By the time the month passed, and we got home, we had a full reimbursement from Crossroads.
2) I feel they are a bit sloppy on their caulking/silicone seals. Around each light and the backup camera, there is well over a quarter inch (and in some cases a half inch) "smear" of silicone. It's extremely unprofessional and amateurish. (see photo)
From the factory it came with cheap Chinese tires (why do manufacturers keep doing that to us) that had zero name recognition. I replaced them the next day with Carlisle/Carlstar which I have had great success with on previous RVs and on a 16' flatbed trailer.
It has ridden well - we took a 2700-mile trip to seven states spending the most time in the Tennessee Smoky Mountains and had zero problems.
All in all - we're pleased. It has taken some adjustment coming from a 42' Cardinal to a 31' Cruiser, but it sure is easier to back into tight RV parks.