Karl
Moderator Emeritus
A recent upgrade from the DW 6000 modem to the DW 7000 modem was anything but straightforward. A replacement modem (no help) and several calls to 2nd level DW Tech Support and the problem was solved - power supply (Thanks Ned for use of your new power supply). Contact me for details about problem symptoms and resolution - don't want to take up space here if you're not planning on upgrading or having a problem doing so.