I'm not sure what you mean by "pump." Is it the fuel pump? And what is "engage?" If you would mention the rig it's in that would help, as some have automatic transfer switches and some have to have the shore power plug be connected to a special generator hookup, assuming that by "engage" you mean you don't get power from it into your rig.
So please get back to us with more info, such as what your rig is (year, make, model), and perhaps other information you might have.