Bill_Scott
Advanced Member
Eighteen months ago I purchased a new Holiday Rambler 40D with an AquaGo Instant Water heater (DKE60C-27267015). It doesn?t get too cold here in South Mississippi, but early this years the temp dropped to 17 and if froze. I had heaters running in the RV but it was not enough. I learned an expensive lesson? about $2,100 to replace it. When I got it back there was no power to the controller. I called the dealer and they told me the REV Group had suggested they disable the controller because of ongoing problems with the unit.
This winter, I learned disabling the controller prevented me from running the ECO mode which is supposed to keep the water heater from freezing. Since the RV is parked in my driveway and not moving, my only solution was to dump all of the water out of the Aqua Go, and for good measure dumped the freshwater tank and opened all the valves, running the electric pump until all the water was expelled from the lines (I hope). Then I removed the filter from the Truma and from the RV and took them inside.
I called Truma for a solution. The tech I talked to was appalled to hear that the dealer had disabled the controller, but I found out later that the REV Group told him to do that, because apparently the Aqua Go has been causing too many problems for them to handle.
So as it stands I own a $345,000 RV I can?t take anywhere until next spring, because of course you can?t live in the motorhome without water. I suppose I should winterize the RV, but we have never needed to do that tis deep into the south. Our temperature rarely drops below freezing and I need the RV for work. Personally, I would have never spent that kind of money purely for recreational use.
Since the water heater only heats when you turn on a faucet. I?m afraid that even driving somewhere in temperatures below 32 degrees (mainly because of the wind chill), I would expect the unit to freeze just driving down the road.
There is one more issue that makes me wonder. I heard that the propane does not work with the RV is moving, so how would you get around that?
My question is, ?has anyone else out there had these problems with the Aqua Go?, and ?have you solved the problem??
This winter, I learned disabling the controller prevented me from running the ECO mode which is supposed to keep the water heater from freezing. Since the RV is parked in my driveway and not moving, my only solution was to dump all of the water out of the Aqua Go, and for good measure dumped the freshwater tank and opened all the valves, running the electric pump until all the water was expelled from the lines (I hope). Then I removed the filter from the Truma and from the RV and took them inside.
I called Truma for a solution. The tech I talked to was appalled to hear that the dealer had disabled the controller, but I found out later that the REV Group told him to do that, because apparently the Aqua Go has been causing too many problems for them to handle.
So as it stands I own a $345,000 RV I can?t take anywhere until next spring, because of course you can?t live in the motorhome without water. I suppose I should winterize the RV, but we have never needed to do that tis deep into the south. Our temperature rarely drops below freezing and I need the RV for work. Personally, I would have never spent that kind of money purely for recreational use.
Since the water heater only heats when you turn on a faucet. I?m afraid that even driving somewhere in temperatures below 32 degrees (mainly because of the wind chill), I would expect the unit to freeze just driving down the road.
There is one more issue that makes me wonder. I heard that the propane does not work with the RV is moving, so how would you get around that?
My question is, ?has anyone else out there had these problems with the Aqua Go?, and ?have you solved the problem??
