Michael Holden
Well-known member
- Joined
- Jan 4, 2013
- Posts
- 59
In mid Feb. I posted "Workhorse W-22 exhaust parts source?" and got a few helpful responses. After speaking to several muffler shops it became apparent that no one was going to be able to bend the 4" pipes that I needed. So I looked for RV repair shops.
First stop was Register RV in Brooksville, FL. They were very helpful. I was allowed to view the computer screen while these two pipes were researched on the Workhorse parts listing. I identified the two pipes needed and made a mental note of their (the dealer's) cost. I was given the print-out and "my" cost was written in by hand. They were (in my opinion) very expensive, and I said that I would have to think about this. Then I spoke to the service person and suggested that this repair might take about an hour, and he responded that he thought so too, or maybe an hour and a half at the most. Then back home to mull this all over.
The next morning I decided to get a second opinion so I rode out to Alliance RV in Wildwood. It is an extremely large facility with 50-60 bays or more, a waiting area with at least 50 folks lounging around, and no less than 20 dogs! All seemed very nice, but both the parts and labor were more.
After a few days I finally had come to terms with the expense and decided to ride back to Register RV and have them order the parts and schedule the work. After the parts were ordered from the factory (via a phone call) and after already knowing what they were going to cost - I simply asked if there was any way they could help me with the cost of the parts. I was politely told "I don't have any authority... but I'll go ask." ...and came back with a further reduction! Here's the breakdown:
List price on Workhorse website My cost listed on print-out My actual cost
crossover y-pipe 467 350.25 308
tailpipe 406 304.50 278
The dealer's cost was exactly 1/2 of the list price, that mental note made ealier came back to me as I veiwed the Workhorse list prices from home.
Yesterday I had the work done. My MH went on the lift at 9:15 AM and came off the lift at 11:45 AM. 2-1/2 hours total, with maybe 20-30 minutes of unproductive time. I was charged for 1 hour labor! When was the last time you had an experience like this?! Everyone was friendly and helpful, I even asked - and was allowed to, walk under the MH while on the lift to check out something else I wanted to peek at. They have about 14-16 bays, several with full lifts, body work, mechanicals, and a full parts depatment. Labor rate $85, I'm accustomed to $105 where I live in MA. Register RV will be my FL shop!
First stop was Register RV in Brooksville, FL. They were very helpful. I was allowed to view the computer screen while these two pipes were researched on the Workhorse parts listing. I identified the two pipes needed and made a mental note of their (the dealer's) cost. I was given the print-out and "my" cost was written in by hand. They were (in my opinion) very expensive, and I said that I would have to think about this. Then I spoke to the service person and suggested that this repair might take about an hour, and he responded that he thought so too, or maybe an hour and a half at the most. Then back home to mull this all over.
The next morning I decided to get a second opinion so I rode out to Alliance RV in Wildwood. It is an extremely large facility with 50-60 bays or more, a waiting area with at least 50 folks lounging around, and no less than 20 dogs! All seemed very nice, but both the parts and labor were more.
After a few days I finally had come to terms with the expense and decided to ride back to Register RV and have them order the parts and schedule the work. After the parts were ordered from the factory (via a phone call) and after already knowing what they were going to cost - I simply asked if there was any way they could help me with the cost of the parts. I was politely told "I don't have any authority... but I'll go ask." ...and came back with a further reduction! Here's the breakdown:
List price on Workhorse website My cost listed on print-out My actual cost
crossover y-pipe 467 350.25 308
tailpipe 406 304.50 278
The dealer's cost was exactly 1/2 of the list price, that mental note made ealier came back to me as I veiwed the Workhorse list prices from home.
Yesterday I had the work done. My MH went on the lift at 9:15 AM and came off the lift at 11:45 AM. 2-1/2 hours total, with maybe 20-30 minutes of unproductive time. I was charged for 1 hour labor! When was the last time you had an experience like this?! Everyone was friendly and helpful, I even asked - and was allowed to, walk under the MH while on the lift to check out something else I wanted to peek at. They have about 14-16 bays, several with full lifts, body work, mechanicals, and a full parts depatment. Labor rate $85, I'm accustomed to $105 where I live in MA. Register RV will be my FL shop!