I'm with you Don! Born and raised on a small Farm with an old school Dad so fixing things is a way of life. Only 55 here and looking at retirement soon so I'm hoping to enjoy things a little more than fixing them.How old is too old? I am 72 and I still enjoy fixing things. But I modify stuff too, often so it won't break as often so then I cannot enjoy my hobby of fixing stuff as much.
-Don- Reno, NV
Long term dealers do care about quality, which feeds over to repeat sales. This will also feed over to their service after the sale. During the past two years or so many seasoned dealers depended on their service department to carry them. Of course numerous dealers are well known to be in the same boat as used car dealers. But local and family run businesses do a better job in caring. This is where the line is drawn when manufacturers pump out crap.It seems to me the dubious part of the article is the degree to which dealers are unhappy about the quality situation in the RV industry. Yeah, I'm sure they would love to get zero-defect Rvs to sell, but meanwhile they are raking in the dough with attractively low-priced products that sucker in newbies and even some long time owners. They might like better quality, but they will opt for a lower sale price every time.
Most RV dealers, especially the smaller ones, are first & foremost in the sales business and would prefer to have no service at all. Having to fix shoddy factory workmanship & components is simply an aggravation to them, making for unhappy customers and less profit. Warranty work doesn't pay enough to be lucrative either. Further, I think the sad state of RV repair shop quality speaks volumes about the RV dealer's concern for quality. Let he who is without sin cast the first stone.
That was a very serious problem with motorcycles back in the 1970's. I can tell many stories about such, but warranty work would not be done at the shops until they ran out of other work. Those with warrantees were told that they could get around to their work in six or so months, and to try another shop (just to be told the same thing again).Warranty work does not pay enough when you have to wait for the bill to go thru the many channels far and way at the manufacturers.
I can do better than that. When I bought my 2013 Phaeton from Mike Thompson's in Colton, they turned it over to me without doing any PDI. My inside dual on the drivers side was completely flat, zero air. The valve stem extender had failed and nobody checked. Sent me home 60 miles on the freeway with a flat rear tire.They were supposed to check out my new RV before the delivery date. I would think they would at least check the tire PSI as that is safety related. It is obvious they did not, because one of the rear tires read zero psi.
So the manufacturer sent the big bucks motor home out from the factory with a deflated tire? Hum, Unless the motor home was shipped on a flat bed, the tire probably has some chaffing on it, and probably generated some heat as it was dragging down the road.They were supposed to check out my new RV before the delivery date. I would think they would at least check the tire PSI as that is safety related. It is obvious they did not, because one of the rear tires read zero psi. But not because there is no air in the tire but because the valve extender hose is not letting air in or out, for whatever reason. Most likely done when the tires were put on when new.
I blame the place I purchased it from more for not checking it out as well as they should have.
And there was also that issue about the marker light wire being rubbed on the tire and the outside lock issues. Not real big issues, but they should have been noticed by them.
-Don- Auburn, CA
No, but I cannot measure the psi. It's as if the valve extender hose has no thingy in it to press on in the valve on the inner tire. The hose is blocking the air to the tire.So the manufacturer sent the big bucks motor home out from the factory with a deflated tire?
Well you said the extender would not let air in or out and you felt it was from the factory. The 3,000 miles that was put on it has nothing to do with it being new or used if you say you purchased it new, which was let out of the factory that way. Enjoy the new one and hope you have many issue free miles.No, but I cannot measure the psi. It's as if the valve extender hose has no thingy in it to press on in the valve on the inner tire. The hose is blocking the air to the tire.
My "new" RV had around 3,000 miles on it when I first looked at it. It was obviously driven to Sparks, NV from wherever it was made. BTW, shouldn't that make it a used RV? But I guess that is one of the reasons why they use the term "pre-owned" these days. I am the first owner, so I guess that makes it new, so it is NOT "pre-owned".
I see no evidence of anything being wrong with the tire other than the valve hose. When I first checked it, I thought it has no air as the reading was zero PSI. But that is the hose causing the problem.
-Don- Reno, NV
Yeah, I assume it was that way from whoever put the wheels on. And perhaps the tire psi was never checked from then until I checked it a few days ago. But who do we blame for that? Who puts the wheels on a new Class A when?Well you said the extender would not let air in or out and you felt it was from the factory. The 3,000 miles that was put on it has nothing to do with it being new or used if you say you purchased it new, which was let out of the factory that way. Enjoy the new one and hope you have many issue free miles.