sgkane
Well-known member
- Joined
- Dec 18, 2015
- Posts
- 81
We have the basement AC/Heat Pump and I’m currently have the Ecobee Si thermostat. I’ve had this setup for some time now without issue. This week we are in central Texas with a big cold from coming through with a high of 32 degrees. The problem is every time the thermostat calls for heat the heat pump will kick in and run for about 30 to 90 seconds then shut down. After several minutes later the propane furnace will kick in. Since it’s only about 32 degrees out all the heat pump does is blow cold air around the bus. I don’t remember this behaving like this before but then again, I’m not sure we’ve ever had to use it in freezing temps before.
My assumption on how all this is supposed to work is that the thermostat calls for heat from the primary source (in my case the heat pump). If its below 42 degrees the heat pump will say “can’t do” and sends power to the propane furnace. My guess is that the heat pump can’t tell how cold it is until after running for a short time, it fails and shuts down without turning on the propane furnace. After several minutes of not receiving heat, the thermostat calls for the secondary heat source.
If my assumptions are correct is there a way of adjusting the cold freeze thermistor or am I looking at replacing the whole circuit board?
My assumption on how all this is supposed to work is that the thermostat calls for heat from the primary source (in my case the heat pump). If its below 42 degrees the heat pump will say “can’t do” and sends power to the propane furnace. My guess is that the heat pump can’t tell how cold it is until after running for a short time, it fails and shuts down without turning on the propane furnace. After several minutes of not receiving heat, the thermostat calls for the secondary heat source.
If my assumptions are correct is there a way of adjusting the cold freeze thermistor or am I looking at replacing the whole circuit board?