I have a Sharp Carousel microwave-convectio oven. The turntable stands on a center spindle about the diameter of a straw and maybe an inch tall. The spindle wobbles. The carousel plate wobbles. Nothing snaps firmly together. I have a non-skid hot pad in there to try to keep dishes of boiling food from sliding out the door when I open it. It's amazingly dangerous. I have reported it to the factory that did the installation. I tried baking a coconut custard pie in there, and the wobbling of the turntable caused the pie pan to slide to one side. I had to open the oven door ever 1/2 rotation or so to push the pan back to the middle. The sloshing of the custard liquid just made it worse. That's boiling stuff. Imagine opening the door and a bowl of soup comes flying out at you. The oven is above the stove, so it's about face height.
I have also called the manufacturer who said to have a repair place come out to fix it. Whatever for? It's not broken. It's just the world's worst design. I couldn't figure out why their only solution was to send a repair person. I told the manufacturer's rep who did the rote clerical response to get back to me about the design problem and what they had as a resolution, but I never heard back. Not surprised.
I know I should pursue this. No clue how to get past the know-nothings who answer Sharp's customer service line.
--pat
I have also called the manufacturer who said to have a repair place come out to fix it. Whatever for? It's not broken. It's just the world's worst design. I couldn't figure out why their only solution was to send a repair person. I told the manufacturer's rep who did the rote clerical response to get back to me about the design problem and what they had as a resolution, but I never heard back. Not surprised.
I know I should pursue this. No clue how to get past the know-nothings who answer Sharp's customer service line.
--pat