State of Oregon v. Camping World, CW to pay $3.5M settlement

[Chef Duane]

https://www.doj.state.or.us/media-h...nces-settlement-with-rv-dealer-camping-world/

This may have reverberations throughout the CW dealer network.

 

[joerone]

I have never dealt with them, but based on this, I never will. This goes to less than honest business practices. I was in sales and I would preach to younger salesman that you can make mistakes and get by that with customers, but once they feel you are dishonest and can't be trusted, you are done

 

[Chef Duane]

I've never dealt with them either but am familiar with their CEO Marcus Lemonis. IMO he is a charlatan and less than honorable man. He has had numerous lawsuits filed again his companies and him personally. And the fish rots from the head.

 

[Bearcatrp]

Let’s hope other state attorney generals will look into CW BS. I, like many others, got burned by them.

 

[John From Detroit]

Transportation and dealer prep
Shop supplies
"Disposal fees"

All these SHOULD be included in the Up Front prices

IF it's advertised aS $100.000 DOLLARS YOU SHOULD PAY NO MORE THAN (Here in MI we have a 6% sales tax) 106,000 dollars. THough I would allow the Title Transfer fee to be added. (I think it's 25.00) as that too is a government mandated fee.

 

[Onyrlef]

I wonder where the remaining $500,000 went? Jon Stewart called those type settlements "The Gov'ts Cut". If Camping World made $10,000,000 and subsequently settled to reimburse $3,500,000, the settlement was not punitive ie., not an incentive to discontinue ripping off customers. They just do like Wells Fargo and find another way, until that gets exposed, pay a percentage of the profit they made to regulators and write it off as the cost of doing business.

 

[Adventurous Traveler]

The consumer RV industry nationwide can only hope that other AGs look at this judgment to open their eyes to CW's business practices in their states.

Shortly after I bought my current RV at RVOne, now a Blue Compass dealer, the NY AG sued the company for false business practices. What they did, and I experienced it first hand, was tell customers interested in a particular RV, new or used that the one they liked had a deposit on it. They pushed for "you" to place a deposit so you would be in line to claim that model if the other deposit was withdrawn. On my first rig I bought used from them the GM called and tried to push me into a huge deposit on a motorhome they were bringing up from Florida. I refused and the GM got crabby telling me that they had other buyers who would put a deposit on it. I told him, Go ahead, maybe someone will offer you more for it than I did, end of the conversation.

RVOne settled with the NY AG for a $50,000 fine, hardly enough to stop them from their sales tactics.

 

[DutchmenSport]

For the last 30 years, it has been public knowledge that Camping World and it's associates are less than honorable. Their follow up warranty, shoddy repairs, overcharging, long delays when doing on-line ordering, and switch and bait higher prices at the check-out... all of these have been complaints about Camping World for years and years now.

This is no surprise. What is a surprise is someone finally doing something about it!

 

[bigb56]

Now Camping World is acquiring most, if not all of the LazyDays locations. The one in Tucson was just confirmed.

 

[SMR]

Last week the Lazy Days in Surprise, Az became camping world

 

[Chef Duane]

Last week the Lazy Days in Surprise, Az became camping world

In reading about Marcus Lemonis I've learned his business strategy(s) is to gobble up under performing or marginally performing organizations and with vertical integration brand them as Camping World. Then overlay the high pressure sales tactics are marginal service approach onto those organizations. Those staff that pushback are gone and those that stay better get in line and perform or they are gone. He uses the increased marginal sales to make up for the shoddy service and scaling to financially overcome whatever lawsuits he may face.