Suspicious Amazon Recall Email Scam

[Rene T]

I got this today. I didn’t click on the link but I did reply asking what the item is and what date did I order it. They haven’t replied yet.

[Amazon Notification]：Dear Amazon Customer:


This communication concerns a product from your February 2026 order (Order No. 113-2026329-1459083), which has been identified through quality control procedures as not meeting required standards and has been recalled.

Please stop using the product immediately as a precaution. To view recall details and initiate your refund request, please visit the link below:

Security Check

nacj.vnmxou.shop

We apologize sincerely for any inconvenience caused, and appreciate your continued trust in Amazon for safe, reliable products.

Sincerely,
Amazon Customer Safety Team

(Reply with "Y" to refresh this notice and then follow the link above to request your refund.)

 

[Jackiemac]

If you look at the link address it's suspicious.

From AI:

Based on the structure of the link nacj.vnmxou.shop, it is highly likely to be a scam, phishing, or malicious link.Here is why this URL looks suspicious random Subdomain/Domain: Legitimate companies rarely use random strings of letters (e.g., "nacj") as subdomains.Suspicious Top-Level Domain (TLD): The .shop TLD is often used by scammers to create cheap, throwaway websites, notes CNET.Hidden Identity: The structure indicates it is a junk domain, designed to look legitimate only at a passing glance, often used in phishing attacks to steal credentials or money.

Block that email address it's unlikely to be amazon

 

[Jackiemac]

If you click on the drop down icon (red arrow pointing to it in my photo) on your email you should be able to see the full email address as shown in the photo from my account

 

[John From Detroit]

One thing I do when I get an e-mail like that is look at the 'From" .. Chrome on the mail systems I use show me not just the display name but the sender's domain.

[email protected] Scammer

[email protected] scam.

Get the idea.

 

[Rene T]

Anyone know if there is a way to enter that order number on Amazons web site

 

[NY_Dutch]

Anyone know if there is a way to enter that order number on Amazons web site

Open the "Returns and Orders" at the upper right of the screen and enter the order number in the search box.

 

[Jackiemac]

My amazon emails usually say "Hello Jackie" not customer

 

[Jackiemac]

Y

Open the "Returns and Orders" at the upper right of the screen and enter the order number in the search box.

You might need to click on your name then track & manage orders then type into search bar. Depending on what you are using to look it up. I'm on phone.

 

[NY_Dutch]

Y

You might need to click on your name then track & manage orders then type into search bar. Depending on what you are using to look it up. I'm on phone.

Good point, Jackie. I'm using a laptop right now.

 

[Rene T]

Open the "Returns and Orders" at the upper right of the screen and enter the order number in the search box.

I just tried that and no results found. So it is a scam. Thanks everyone

 

[jymbee]

I got this today. I didn’t click on the link but I did reply asking what the item is and what date did I order it. They haven’t replied yet.

[Amazon Notification]：Dear Amazon Customer:


This communication concerns a product from your February 2026 order (Order No. 113-2026329-1459083), which has been identified through quality control procedures as not meeting required standards and has been recalled.

Please stop using the product immediately as a precaution. To view recall details and initiate your refund request, please visit the link below:

Security Check

nacj.vnmxou.shop

We apologize sincerely for any inconvenience caused, and appreciate your continued trust in Amazon for safe, reliable products.

Sincerely,
Amazon Customer Safety Team

(Reply with "Y" to refresh this notice and then follow the link above to request your refund.)

This absolutely positively screams SCAM. Nuke it.

 

[UTTransplant]

Total scam. If you get anything from any company, even one you do business with regularly, do NOT click on the links in the email. Go directly to the business website and check the status there. Anything to do with orders on Amazon is in your “orders” section. And the website listed definitely does scream scam, as jimbee noted. See how if ends in “shop?”

 

[John From Detroit]

This absolutely positively screams SCAM. Nuke it.

This communication concerns a product from your February 2026 order (Order No. 113-2026329-1459083), which has been identified through quality control procedures as not meeting required standards and has been recalled.

I just read the 2nd quoted part.. Jymbee is correct.

One of the things that is common in SCAMS of this type. NOTE Common does not mean it is always there but if it is... 100% odds of it being scam. IS bad sentence structure
This communication concerns" is very bad sentence structure.
It indicates the sender may have learned a very "Formal" way of speaking that is not the "English" standard (or American English) Real Amazon folks speak American rather well.

Also the sender's e-dress indicates not from amazon but I said that already,.
Jymbee's advice is good.. Delete.. Blocking is optional as, well next try will be from a different e-dress.

I get multiple scam attempts with the same subject daily and they all come from different e-dresses..

Heck my Mail service stuffs most of 'em in the "Spam" folder.
(Which I check because they also stuff some legit stuff there on occasion like a genuine notice from Amazon "You have a package at the locker your code is 123456"
NOTE.. If that's a scam. the code won't work and the locker is next door (Same lot) as my Mail lockbox so it's a $0.00 cost event (Not worth the scam)

 

[Dan_Frisbie]

Over a dozen members (mostly men) jumped right on Kallista’s post and offered to help.
I’m surprised at how many people fall for such obvious scams…

 

[jymbee]

Over a dozen members (mostly men) jumped right on Kallista’s post and offered to help.
I’m surprised at how many people fall for such obvious scams…

Indeed. Number of good points mentioned as to what to look for, but by far the easiest IMO is to just check the actual link destination NOT the highlighted link text. In this case, clicking that link sends you to:

https://nacj.vxxnmxou.shop/MG2xjEMH

Uh... really? Don't think so. (I added some text to break that link). Another example below... this looks like a legit link but if you check the actual link's destination, it sends you to the URL below!

https://www.rvforum.net/

http://www.scammer_ripping_you_off.net/

 

[LarsMac]

Anyone know if there is a way to enter that order number on Amazons web site

yes. when you get logged into Amazon, there is a "Returns & Orders" on the very top line next to Cart.
Click and it will show all of your recent orders. and there is a search option, there, where you can enter an order number.
That particular order# returns a "no order found"

 

[Kirk]

Amazon security has this url: https://www.amazon.com/gp/help/customer/display.html?nodeId=GPXKBLY3LY4ZNG5H

 

[LarsMac]

Well, my personal security protocol starts with never clicking a link in an email, Text message, or Forum post. Regardless of who it is from, or what it is about.

 

[Rene T]

yes. when you get logged into Amazon, there is a "Returns & Orders" on the very top line next to Cart.
Click and it will show all of your recent orders. and there is a search option, there, where you can enter an order number.
That particular order# returns a "no order found"

See my post #10

 

[LarsMac]

See my post #10

Yeah, I saw that, right after I posted.