USB Port Not Working on 2 USB Port HP Laptop

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nvrver

Well-known member
Joined
Apr 15, 2009
Posts
890
Location
Fallon Nevada
I have two USB Ports on my HP Laptop model # 15-f233wm using W10 64 bit. One USB port is not working. It is usually the port that I use for printer cable or flash drives. I use the other one for my wireless mouse. Having only one working USB port is something I can work around, but I would like to have both working.

Is there something internal via the laptops software that controls these port or is it a hardware problem? Is there a fix? Rich
 

Matt_C

Well-known member
Joined
Mar 4, 2019
Posts
362
Location
SE - Mich
Rich,
Two things....
1- there is a firmware setting to enable the USB ports that should be available in settings.
2- Query HP, may HP laptop had a two year warranty and when the HD failed, I got it repaired for the cost of driving about 80 mile round trip to the place that could do the repair.
Good Luck

Matt
 

jymbee

Well-known member
Joined
Feb 20, 2018
Posts
1,189
Location
Upstate NY
I have two USB Ports on my HP Laptop model # 15-f233wm using W10 64 bit. One USB port is not working. It is usually the port that I use for printer cable or flash drives. I use the other one for my wireless mouse. Having only one working USB port is something I can work around, but I would like to have both working.

Is there something internal via the laptops software that controls these port or is it a hardware problem? Is there a fix? Rich
Seems like most every laptop I've owned over the years eventually has at least one USB port go bad. Hopefully you can find a way to fix but my guess is that it's a hardware issue. The good news is that are scads of usb hubs out there that work quite well. I use this one I bought from Amazon and it works well. In addition to the 7 ports it also has two charging ports which comes in handy. Plenty of other options as well of course. If you go that route you should make sure it can be powered by AC.
 

scottydl

Site Team
Joined
Jul 1, 2006
Posts
8,765
Location
Land of Lincoln
Seems like most every laptop I've owned over the years eventually has at least one USB port go bad. Hopefully you can find a way to fix but my guess is that it's a hardware issue.

Same here. One of my prior computers had some sort of internal short that would shut the computer down anytime I tried to use a specific USB port. That one got securely taped off!

It's always a good idea to reinstall the factory USB drivers a time or two and see if that fixes the problem from the software side, which can be done through Device Manager in Windows easily enough. Instructions:
  1. In the search box on the taskbar, enter device manager, then select Device Manager.
  2. Right-click (or press and hold) the name of the device, and select Uninstall.
  3. Restart your PC.
  4. Windows will attempt to reinstall the driver.
If that doesn't work, chances are it's a bad connection on the internal motherboard that isn't worth repairing (unless under warranty as mentioned).
 
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