That wasn't our experience Terry. We walked into the lobby, said we'd "like to see some coaches" and they got one of their seasoned sales guys. I explained several times that we were only tire kicking, but he spent quite a bit of time showing us coaches before asking if we'd like to tour the factory. He was again thorough with the tour and, when we were done, gave us (2 couples) 50% off discount coupons for Pacific Shores Resort (Marathon used to have their own sites there, but I think they sold them).
Obviously, the factory tour wasn't a technical one, but was good enough for us to gain an appreciation of how Marathon makes their coaches.