sgkane
Well-known member
- Joined
- Dec 18, 2015
- Posts
- 83
We have Directv and since we are full timing we pay for the national feed service for Fox, NBC, CBS etc. No matter where we are in the US we get the east coast feeds. I spent almost two hours on the phone today being transferred from one customer service rep to another at Directv trying to figure out how to switch this to the west coast feeds. I've received the following advice:
1. Directv doesn't offer that service and you need to change your billing address to get the local channels.
2. You need to be on the west coast to receive west coast feed, currently I'm in Albuquerque, NM and apparently that is not far enough west.
3. They need to send a service tech out to my location to point the satellite to another satellite. I mentioned to them that I am currently locked into Sat 101 and asked which one I should be looking at, they told me only the service tech's have that info.
I'm thinking that maybe west coast vs east coast feeds might be location specific as opposed to a switch they do at headquarters and since I'm using a dome SD dish that it's not able to lock into new locations. Does anyone know how this really works and if I buy a Traveler HD sat dish would that cure my issues and allow it to switch for east coast to west coast as we move around?
1. Directv doesn't offer that service and you need to change your billing address to get the local channels.
2. You need to be on the west coast to receive west coast feed, currently I'm in Albuquerque, NM and apparently that is not far enough west.
3. They need to send a service tech out to my location to point the satellite to another satellite. I mentioned to them that I am currently locked into Sat 101 and asked which one I should be looking at, they told me only the service tech's have that info.
I'm thinking that maybe west coast vs east coast feeds might be location specific as opposed to a switch they do at headquarters and since I'm using a dome SD dish that it's not able to lock into new locations. Does anyone know how this really works and if I buy a Traveler HD sat dish would that cure my issues and allow it to switch for east coast to west coast as we move around?