We purchased some raw land for a vacation spot and future build, and needed a place to sleep on it so we went into the RV dealership to get a Viking 17BHS last week. We paid cash for it and the price was fine so we paid asking ($13999). Well when we went to walk through it a couple days ago, ready to pull it home, the water pump wasn't working. The technicians said they had just replaced the water pump and now it wasn't working. It's freezing temps right now. We were also told by the salesman that it was not weatherized. We are concerned about leaks at this point. And the reason we purchased brand new is because my husband is severely allergic to mold. We already purchased a carport for a trailer and everything so the idea that there could be water damage is scary.
There were multiple other issues during the walk thru-- someone spun the screws in too far under the kitchen window so two are almost poking through the exterior. The handle by the entrance door was loose and the screws were stripped so they said they'd have to do new holes. There was a scratch on cabinetry and the top corner of the bathroom door had a little damage. And there were two rusty screws on an exterior window. My husband read that rusty screws could mean water damage. Also the parts department guy told us there could be issues with toilet if it's not winterized, when he was giving us information on how to care for the trailer.
Basically they are giving us their floor model and we have no idea how long it's been on their lot. With all the issues we can see, I'm concerned about the issues we can't see. They said they will fix most of the issues but how would we know if there were leaking issues?
We have not take possession of it yet and I asked a lawyer what our rights were. He said we need to tell them that they can order us a new unit or refund our money otherwise we can sue for poor business practices/breach of contract for not delivering a conforming unit.
We tried calling in yesterday and they said they had no one who could make decisions in the office that day... So now we are going to call today and I'm sure they are going to try to convince us to take the basically "used" condition unit.
But we are all new to this so I am looking for feedback... Do you think this unit would be fine if they fix handle, water pump and a panel of cabinetry that someone scratched up? Or do you think we have reason to be concerned?
There were multiple other issues during the walk thru-- someone spun the screws in too far under the kitchen window so two are almost poking through the exterior. The handle by the entrance door was loose and the screws were stripped so they said they'd have to do new holes. There was a scratch on cabinetry and the top corner of the bathroom door had a little damage. And there were two rusty screws on an exterior window. My husband read that rusty screws could mean water damage. Also the parts department guy told us there could be issues with toilet if it's not winterized, when he was giving us information on how to care for the trailer.
Basically they are giving us their floor model and we have no idea how long it's been on their lot. With all the issues we can see, I'm concerned about the issues we can't see. They said they will fix most of the issues but how would we know if there were leaking issues?
We have not take possession of it yet and I asked a lawyer what our rights were. He said we need to tell them that they can order us a new unit or refund our money otherwise we can sue for poor business practices/breach of contract for not delivering a conforming unit.
We tried calling in yesterday and they said they had no one who could make decisions in the office that day... So now we are going to call today and I'm sure they are going to try to convince us to take the basically "used" condition unit.
But we are all new to this so I am looking for feedback... Do you think this unit would be fine if they fix handle, water pump and a panel of cabinetry that someone scratched up? Or do you think we have reason to be concerned?