robfogle
Well-known member
Tom said:Hi Rob, that suggests that different OEMs have different licenses with Microsoft, given that other OEMs (at least some of them) provide the OS disk. My Gateway came with the OS disk and bootup doesn't first load their shell, which is what happens with all the HPs I've owned. My pre-HP Compaq also didn't load a shell.
Tom
You may be correct but the additional cost of the OS disk would be passed along to the customer. I believe that it's just one way that they try to keep the cost down. My Father in law recently purchased a Dell and it did not come with an OS disk ether just Recovery disks. I really don't know why it is done this way as I am on the large scale business Unix systems and the only contact that I have is calling on support and this is just what I have been told. I also believe that part of the reason that they do the recovery disk is to dummy things down for the average user that knows nothing about how a computer works and make it simple to be able to recover the system. I do know that on the newer system you can just reinstall the OS without doing a reformat. at least on mine it has this option.
If you need an OS disk you could try contacting Microsoft telling them that you did not get an OS disk or that it is lost or bad and see if Microsoft would would send you one. They would probably want the code key off of the green Microsoft sticker on your computer case. Not sure if this would work or not they might just refer you back to the OEM.