I hve a 2011 Journey and the remote stopped working. I figured the batteries were shot. When I opened the keyfob, the batteries (two of them) had slipped out of the holder. Put them back in and everything worked fine. There is a red led light on the keyfob that should light up when the button is pushed, May be hard to see in daylight. The security code is programed into the unit and the fob, so should never change.