Sanibelview said:
http://bigrigvin.com/wp-content/uploads/RCMN-17V262-9885.pdf
https://static.nhtsa.gov/odi/rcl/2017/RCLRPT-17V262-3690.PDF
Did a search and didn't find anything posted here, so
Had CW call for recall, and you all know how much we love CW, after doing research and checking other forums the module is very simple to remove yourself. Couple of pins to remove on passenger side kick panel and mine just fell out, unhooked the white electrical connector and haven't noticed any problems except loss of volume and phone controls. I doubt we will be notified of any replacement.
Personally, I have a hard time accepting Winnebago's remedy as a long term solution for a number of reasons
(more details on the recall itself can be found via the NHTSA website: https://www.nhtsa.gov/recalls?nhtsaId=17V262).
Winnebago is adamant that no compensation back to the consumer is necessary because the feature was "standard". The purchasers of the 5000+ motor homes paid for the integration of the steering wheel controls at the time of purchase: the upgraded steering wheel is a $350 MSRP chassis option from Mercedes Sprinter; the Axxess ASWC-1 module itself runs $50-$100; the optional infortainment center on my Navion 24G was another $1600+ option; miscellaneous cabling/installation; etc. In New York State, we have had active hands-free legislation in effect for several years -- disabling the steering wheel controls degrades the built-in Bluetooth capabilities.
Unfortunately, it appears that Winnebago has not consulted with Metra/Axxess Integrate (
manufacturer of the Axxess ASWC-1 Steering Wheel Control Interface, https://axxessinterfaces.com/) during its investigation of the recall. The unit is improperly installed using a Molex connector (
i.e., "white electrical connector") at the end of a 3-5' harness originating from behind of the head unit, running across underneath the glove box, and terminating behind the passenger side kick panel (
typically, an ASWC-1 is installed in the immediate vicinity of the head unit). A Molex connector is intended for power connections,
NOT data connections to the Mercedes chassis CANbus -- compare the precision fit of the 12-pin harness that plugs directly into the ASWC-1 vs the Molex connector that connects to the Winnebago-supplied harness. Additionally, Metra recommends that the wires are soldered for the best and most secure connection -- tapping style connectors (
or crimped) are not recommended due to a higher chance of a intermittent connection or change in resistance values, causing issues such as Winnebago has encountered. Metra's independent installers have successfully installed (
without any interference issues) countless Axxess ASWC-1 modules on various Mercedes vehicles when they follow the installation instructions. Metra even has some custom plug-and-play interface cables for various Mercedes vehicles, including 2010+ Sprinter chassis.
I plan to consult with a qualified local installer prior to just blindly ripping out parts.