Sorry if this is posted in the wrong place, new here, need to vent a little.
Back in September I went to the Hershey RV show with my family and friend. We seen a crossroads C335ss, the floor plan was very roomy and seem to fit the family well. My friend and I both signed up to purchase one ( with a trade in). They told us in about a week or 2 we should here from someone about the questions we had, and some minor changes we hoped to get. The one thing that really bothered us and really wanted to see about changing was the sofa / pull out bed. When the sales man showed it to us how to open the sofa out to a bed, it was rediculous, it was a puzzle of pillows and cushions you had to arrange to form a mattress, absolutely absurd and uncomfortable. Pillow cushions moving all over the place. I can't believe they would put something like this in any RV. The salesman said he will see about changing it for us from the factory.
Anyway, after a few weeks I started to call Camping World in Churchville NY who I guess is where we were purchasing the RV from. They told us someone will call. No one ever called. To make a long story short, I placed many phones calls and emails ( no exaggeration, probably about 30+ combined, and that doesn't include my friends calls as well). NOTHING, NO ONE ever returned a phone call or email to speak of. NO ONE could answer our questions, NO One had an ETA, NOTHING, for over 3 months. Finally I was able to reach someone the other day who was a little more helpful, now all of the sudden the units are built and they want us to take delivery ASAP. Yeah sure. And the sofa, we are stuck with it, yeah thanks for trying to get that changed. CW is useless. We will be looking to go else where when it comes time to upgrade. Salesman and politicians, how can you tell when they are lying ........their lips are moving..
Back in September I went to the Hershey RV show with my family and friend. We seen a crossroads C335ss, the floor plan was very roomy and seem to fit the family well. My friend and I both signed up to purchase one ( with a trade in). They told us in about a week or 2 we should here from someone about the questions we had, and some minor changes we hoped to get. The one thing that really bothered us and really wanted to see about changing was the sofa / pull out bed. When the sales man showed it to us how to open the sofa out to a bed, it was rediculous, it was a puzzle of pillows and cushions you had to arrange to form a mattress, absolutely absurd and uncomfortable. Pillow cushions moving all over the place. I can't believe they would put something like this in any RV. The salesman said he will see about changing it for us from the factory.
Anyway, after a few weeks I started to call Camping World in Churchville NY who I guess is where we were purchasing the RV from. They told us someone will call. No one ever called. To make a long story short, I placed many phones calls and emails ( no exaggeration, probably about 30+ combined, and that doesn't include my friends calls as well). NOTHING, NO ONE ever returned a phone call or email to speak of. NO ONE could answer our questions, NO One had an ETA, NOTHING, for over 3 months. Finally I was able to reach someone the other day who was a little more helpful, now all of the sudden the units are built and they want us to take delivery ASAP. Yeah sure. And the sofa, we are stuck with it, yeah thanks for trying to get that changed. CW is useless. We will be looking to go else where when it comes time to upgrade. Salesman and politicians, how can you tell when they are lying ........their lips are moving..