Campfire RV
Well-known member
We left the house late Friday night for a quiet weekend camping and fishing on the lake. We made it the lake a little after 9:30 and the lake was much lower than it was just 3 months ago. I drove the motorhome and found a spot near the water so I decided to turn around so our entry door would be facing the water. Unfortunately, when I began going in reverse I felt we had sunk and going no where. I jumped out to take a look and, well the photos say the rest. :'(
We called our roadside assistance (Good Sam) and they said they got in touch with a tow company and they would be on site in about an hour. We received a call from our insurance around 10:30 with news that the tow truck had broken down on his way to us. They called another company and they said we would have to pay for it being late at night. So we said we would wait for the morning which our insurance said the tow truck would be there at 8am. We had to call our insurance again Saturday morning at 8:30 because no tow truck showed. When we called, Good Sam said we were supposed to call them when we were ready. ???
Well, we were really becoming annoyed now and Good Sam said they would contact another towing company. While we waited for the call back from them we called our other insurance which we have roadside assistance with as well. The first thing they ask is how far away from the road we were? I said we are less than a 1/4 mile and we can see the road clearly from the RV. They respond back with "We are sorry sir, but if you are more than 20ft from the road we can't provide towing service to you because you don't have off road roadside assistance." At this point I'm boiling and I yell at the agent and say "Why do I even pay for this service? I will make sure I don't renew this service with you in September!
Well, Good Sam calls back finally and says the tow truck will be here in about an hour and a half. The tow truck finally arrives around noon (4 hours after we were told last night the truck would be here this morning). The driver informs us our insurance only pays the first two hours and we will be responsible for the additional hour of $250. we call Good Sam again and they speak with the driver and Good Sam finally decides to pay the entire bill of $750 for a job that took 15 minutes and 2.5 hours drive.
At least Good Sam finally decided to pay the full amount but it was hell dealing with them. After everything was finished and we were out of the hole, we were just fed up with everything and decided to not stay and go home. Well, so much for a fun relaxing weekend at the lake. I was really looking forward to getting out in my kayak again after so long out of it.
Well, that is my story of this past weekend, hopefully our next adventure won't be as stressful.
We called our roadside assistance (Good Sam) and they said they got in touch with a tow company and they would be on site in about an hour. We received a call from our insurance around 10:30 with news that the tow truck had broken down on his way to us. They called another company and they said we would have to pay for it being late at night. So we said we would wait for the morning which our insurance said the tow truck would be there at 8am. We had to call our insurance again Saturday morning at 8:30 because no tow truck showed. When we called, Good Sam said we were supposed to call them when we were ready. ???
Well, we were really becoming annoyed now and Good Sam said they would contact another towing company. While we waited for the call back from them we called our other insurance which we have roadside assistance with as well. The first thing they ask is how far away from the road we were? I said we are less than a 1/4 mile and we can see the road clearly from the RV. They respond back with "We are sorry sir, but if you are more than 20ft from the road we can't provide towing service to you because you don't have off road roadside assistance." At this point I'm boiling and I yell at the agent and say "Why do I even pay for this service? I will make sure I don't renew this service with you in September!
Well, Good Sam calls back finally and says the tow truck will be here in about an hour and a half. The tow truck finally arrives around noon (4 hours after we were told last night the truck would be here this morning). The driver informs us our insurance only pays the first two hours and we will be responsible for the additional hour of $250. we call Good Sam again and they speak with the driver and Good Sam finally decides to pay the entire bill of $750 for a job that took 15 minutes and 2.5 hours drive.
At least Good Sam finally decided to pay the full amount but it was hell dealing with them. After everything was finished and we were out of the hole, we were just fed up with everything and decided to not stay and go home. Well, so much for a fun relaxing weekend at the lake. I was really looking forward to getting out in my kayak again after so long out of it.
Well, that is my story of this past weekend, hopefully our next adventure won't be as stressful.