Not sure where this thread started -- is it one of those split threads?
The sad fact is that some campground owners treat their customers as adversaries rather than an asset to be cultivated.
Was having a conversation with a park employee just the other day on this subject. ?As you know, my business is working with park owners and managers about reservation software -- and, am also a full time Rver myself.
I work with some owners and managers that treat customers extremely well - and with those that have an adversarial view of every rig driver that pulls up. OTOH, I know RVers' that think the same way in reverse. I suppose the reason is partly the experiences they have had in both ways -- plus, as you say, life experience has a lot to do with it. I guess some should not own parks and some should not drive RV's if they intend to stay in a park.
Sometimes I sit in the chair of the registration desk person in order to see how my software rubber meets the road of a live situation. Ned and Tom -- I can't believe (you would not believe) how obnoxious some RVers are from the time they enter the park until they thankfully leave. ?
?I could go on and on about situations that I have encountered. None from the RV forum, of course ?
. ?Anyway, some should be banned vs. cultivated.
By the same token, could give several examples of owners that also don't realize that the bad folk don't represent the total population of either group. Am thinking of one that really sticks in my mind that used my software. From the time I met him until several years later when he sold the park, I never heard a good word about an RVer come from his lips -- his customers were the "enemy".
But again, my point is, it works both ways.