Larry N.
Well-known member
Well, It's been about a month since I've seen my new 2010 Bounder. The dealer has it, to TRY to fix a thermostat problem, and Fleetwood isn't being much help.
In early August I took the Bounder in to get an oil change, to fix my thermostat, and to get the recall done on the oil filler hose. They scheduled a half day for the job, so I waited (it's more than 30 miles one way to the dealer). The oil change, of course, was no real problem, and I thought the rest would go quickly. But about half an hour before they should have finished, they suggested I might want to go home -- seems the oil filler tube was badly damaged already, (from the floor, I guess), and they'd need to replace the tube which, of course, they didn't have in stock. They had to send it to the Ford dealer for repair, who in turn had to order the part from Iowa -- took a week and a half to get the part (huh?) and oh, by the way, the thermostat started working when they opened it up to work on it.
So after the week and a half, they had it ready, so I went to pick it up. But when I checked out the coach, the thermostat still didn't work. Apparently it has now become intermittent.
OK, so you're wondering what the Tstat problem is. Quite simply, Zone 1 doesn't work. It doesn't even show up on the Tstat. The original problem showed up when I wanted to check zone 2 temperature, so hit the Zone button. It went to Zone 2 just fine, but then I couldn't get it back to zone 1. The result is that I can't see the Zone 1 display at all, and neither the front A/C nor the front furnace is operable because of that.
Back to the dealer: They've replaced the thermostat, replaced the control unit, and bypassed the wiring harness. The replacements were actually a swap with another Bounder on the showroom floor, and my units worked fine in the other Bounder. They say they've been working with Fleetwood and Coleman, but they haven't yet solved the problem. I talked to the service manager again yesterday, and he said Fleetwood was to have an engineer on the phone with them this morning at 0800, rather than just a tech.
I just found out that the dealer is STILL waiting for contact with Fleetwood: "We are waiting on the engineer from Fleetwood to call and speak with your tech. The warranty manager and the technician have been trying to contact him."
So this post is partly to vent, and partly to ask if anyone here has come across a thermostat problem like this. The thermostat looks just like the 8330C335 on page 8 of this document.
Any ideas???
In early August I took the Bounder in to get an oil change, to fix my thermostat, and to get the recall done on the oil filler hose. They scheduled a half day for the job, so I waited (it's more than 30 miles one way to the dealer). The oil change, of course, was no real problem, and I thought the rest would go quickly. But about half an hour before they should have finished, they suggested I might want to go home -- seems the oil filler tube was badly damaged already, (from the floor, I guess), and they'd need to replace the tube which, of course, they didn't have in stock. They had to send it to the Ford dealer for repair, who in turn had to order the part from Iowa -- took a week and a half to get the part (huh?) and oh, by the way, the thermostat started working when they opened it up to work on it.
So after the week and a half, they had it ready, so I went to pick it up. But when I checked out the coach, the thermostat still didn't work. Apparently it has now become intermittent.
OK, so you're wondering what the Tstat problem is. Quite simply, Zone 1 doesn't work. It doesn't even show up on the Tstat. The original problem showed up when I wanted to check zone 2 temperature, so hit the Zone button. It went to Zone 2 just fine, but then I couldn't get it back to zone 1. The result is that I can't see the Zone 1 display at all, and neither the front A/C nor the front furnace is operable because of that.
Back to the dealer: They've replaced the thermostat, replaced the control unit, and bypassed the wiring harness. The replacements were actually a swap with another Bounder on the showroom floor, and my units worked fine in the other Bounder. They say they've been working with Fleetwood and Coleman, but they haven't yet solved the problem. I talked to the service manager again yesterday, and he said Fleetwood was to have an engineer on the phone with them this morning at 0800, rather than just a tech.
I just found out that the dealer is STILL waiting for contact with Fleetwood: "We are waiting on the engineer from Fleetwood to call and speak with your tech. The warranty manager and the technician have been trying to contact him."
So this post is partly to vent, and partly to ask if anyone here has come across a thermostat problem like this. The thermostat looks just like the 8330C335 on page 8 of this document.
Any ideas???
