I'm going to cry now !! - but Im sure you will find this story amusing (we may do one day too).
Knowing we were to be at LD, we arranged for our mail to be forwarded to RallyPark - the on-site CG belonging to LD
Whenever we have mail delivered we have it electronically tracked.
Well, Ann-Marie called into the CG at 8:30am on Thursday and there was no mail for us - I called in later in the morning, and still nothing.
We both called in at 8:30am on Friday and were told the mail always arrives between 11:00am and 1:00pm
After checking the online tracking service, I found the package had been delivered at 11:44am on Thursday, so we called in to ask where the mail was.
We told them that we had confirmation the mail had already arrived on Thursday.
They just told us, for the first time, that they would have sent a message to our CG site to let us know there was mail for us.
We explained we were still in the Service Area and didnt have a site number.
The staff then explained that they only keep mail for current guests or for those with an incoming reservation - otherwise, the mail would be returned with USPS when the following days mail arrived. (every other CG we know of keeps mail for 14 days !!).
We explained that we couldn't get a reservation as they were full, and we were advised to telephone them each day. And, as a result of the delays in service we weren't now ready for a site anyway.
But we didn't know this when we arranged for the mail to be sent.
They simply said there was no mail and they didn't know if any had been returned.
I explained that we called in on Thursday and they hadnt received the mail, and that if they didnt have our details they would arrange to return it on friday - but we called in before that mail would have been sent back.
So now we don't know where our mail is.
And - wait for it - the package contains our new Visa paperwork allowing us to stay in the USA from February 1st to end-April 2007. We have no idea what else we face losing.
Ive now got to chase USPS to find the mail and speak with the Immigration Service to ask for copies of our Visa Extensions.
I need a beer !!
Paul
Knowing we were to be at LD, we arranged for our mail to be forwarded to RallyPark - the on-site CG belonging to LD
Whenever we have mail delivered we have it electronically tracked.
Well, Ann-Marie called into the CG at 8:30am on Thursday and there was no mail for us - I called in later in the morning, and still nothing.
We both called in at 8:30am on Friday and were told the mail always arrives between 11:00am and 1:00pm
After checking the online tracking service, I found the package had been delivered at 11:44am on Thursday, so we called in to ask where the mail was.
We told them that we had confirmation the mail had already arrived on Thursday.
They just told us, for the first time, that they would have sent a message to our CG site to let us know there was mail for us.
We explained we were still in the Service Area and didnt have a site number.
The staff then explained that they only keep mail for current guests or for those with an incoming reservation - otherwise, the mail would be returned with USPS when the following days mail arrived. (every other CG we know of keeps mail for 14 days !!).
We explained that we couldn't get a reservation as they were full, and we were advised to telephone them each day. And, as a result of the delays in service we weren't now ready for a site anyway.
But we didn't know this when we arranged for the mail to be sent.
They simply said there was no mail and they didn't know if any had been returned.
I explained that we called in on Thursday and they hadnt received the mail, and that if they didnt have our details they would arrange to return it on friday - but we called in before that mail would have been sent back.
So now we don't know where our mail is.
And - wait for it - the package contains our new Visa paperwork allowing us to stay in the USA from February 1st to end-April 2007. We have no idea what else we face losing.
Ive now got to chase USPS to find the mail and speak with the Immigration Service to ask for copies of our Visa Extensions.
I need a beer !!
Paul