As I said, I am not totally familiar with Vista, but the "Start" button I'm referring to is the one you would click to get your program menu. It s/b in the extreme left lower corner of the screen and may just be a Windows icon and not actually say "Start". Once you click "Start", look for an item called "Run". Typically on the right bottom of the Start menu. Click in the field next to "Run" and you s/b be able to type there. It is possible the "Run" option is hidden from you, in which case, you would be better off getting some direct assistance - friend, neighbor, etc. as things get even more complicated here.holdem said:Thanks, I'm a real novice at this. Should I shut off the pc and then his the actual start botton on the pc? And then where is the "run" field located. Thanks for the help.
SeilerBird said:I have never had to run CMD.EXE ever in my life.
Oh yes, there is that little detail (cmd.exe) and I agree with Ned that it is no place for a novice. I disagree that it doesn't fix problems with the hard drive, however. I've salvaged several disks with it.Ned said:I can't recommend running chkdsk unless you really know what you're doing. At best, it will find nothing and change nothing, at worst it will show you errors and you won't know what they mean. Since you just did a full recovery, it's unlikely that chkdsk will be of any help.
The quickest way to get to the run box is {Windows Key}+r, but there are easier ways to run programs like chkdsk. And Tom's instructions left out a step, running CMD.EXE to get a command line. And that's not a place for a novice to be
And I've never smoked marijuana, but that has little to do with the OPs problem.SeilerBird said:I have never had to run CMD.EXE ever in my life.